President of Conflict Solutions Ltd.
Gary McDougall is a retired police officer who served with the Calgary Police Service for 25 years. During the last nine years of his career, McDougall was a member of the hostage and crisis negotiation team.
He served as a team leader and training coordinator for the Calgary hostage negotiation team, and upon retiring in 2006, McDougall formed a company called Conflict Solutions. He is currently on the speaking circuit, delivering training in several disciplines, including effective negotiation skills, conflict management, dealing with difficult clients, ethics in the workplace, and workplace violence issues.
McDougall is also a member of the Speakers Bureau of Canada and a lead instructor for the National Tactical Officers Association. In that capacity, he travels around North America teaching crisis intervention and hostage negotiation skills to law enforcement agencies.
He is a graduate of the FBI hostage negotiators training school and has also served as an instructor at the FBI Academy in Virginia, assisting in the training of new FBI hostage negotiators.